Gift receipts that do not need the gifter.
When a gift is delivered, we email the recipient a receipt with no prices on it, so they can exchange or return it without ever asking the person who bought it.
Free on stores up to 50 orders a month. Gift emails are unlimited on every plan.
The gift arrives. Something is wrong.
A gift turns up and something is off. Wrong size, wrong color, already owned.
The recipient wants to swap it, but the store needs an order number, and the only person who has it is the one who paid. So the choice is an awkward message or a drawer full of things nobody uses. Both are bad for your store.
Three steps, and none of them are yours
Once it is switched on, the whole thing runs by itself.
The buyer marks it as a gift
They tick This is a gift in the cart and add the recipient's email address. That is the only thing anyone has to do.
The order ships
You pack and send it exactly the way you always do. We watch quietly for the order to be delivered.
The recipient gets their receipt
A branded email with the sender's name, the order number, the items and a return link. No prices anywhere.
A better ending for every gift you ship
Exchanges instead of refunds
The recipient can pick the right size themselves, so the money tends to stay with you.
Fewer support tickets
Recipients stop emailing you to ask for an order number, because they already have one.
A new customer meets you
Every gift email is a first introduction to your brand for somebody who did not shop with you.
Your branding
The email uses your own logo and your own color, so it reads as coming from your store.
Everything they need, and not one price
This is what lands in the recipient's inbox after the parcel arrives. It is warm, it is short, and it never mentions what the gift cost.
- The name of the person who sent it
- The order number, ready to quote
- The items, so they know what is covered
- One button to start a return or exchange
The things everyone asks first
Do recipients ever see prices?
No, never. There is no price on the email, no subtotal, no shipping cost and no link that leads to one. It is not a setting you can switch on by mistake.
Do you add recipients to my marketing list?
No. Gift emails are transactional only. Recipients are never added to any marketing list without their explicit opt in.
What if the carrier never marks the order delivered?
The receipt still goes out. We send it a set number of days after fulfillment as a fallback, so a quiet carrier never means a missing receipt.
Does this work with my theme?
Yes. It adds a block to your cart page through Shopify's own theme editor, so it sits inside your theme and follows your styling. There is no code to paste in.
What data do you store?
Only what your store already sees in its own order data, plus the recipient address the buyer typed in. Nothing more.
Let the gift speak for itself
Set it up once and every gift you ship gets a receipt the recipient can actually use.
Join the beta